CLIENT'S CHARTER
PKK promises to provide efficient, quick and friendly services. All complete applications that fulfill the requirements specified will be processed and the outcomes will be given within the following period :-
| No | Type Of Application
| Period |
| 1 | New Application | 6 Weeks |
| 2 | Class Upgrading | 6 Weeks |
| 3 | Bumiputra Status | 5 Weeks |
| 4 | Renewal | 5 Weeks |
| 5 | Additional Head | 2 Weeks |
| 6 | Change/updating Company Information | 2 Weeks |
| 7 | Change of Area Of Operation (F Class) | 2 Weeks |
| 8 | Certificate Of Registry | 2 Days |
| 9 | Special Permission | 2 Days |