MS ISO
MS ISO 9001 : 2000 Standart Recognition
The idea of PKK to seek MS ISO's recognition 9001 : 2000 was mooted by the minister and Secretary-General of Ministry of Entrepreneurial and Cooperative Development in the effort to provide quality services to the clients.
Quality Objective
- Create and develop quality and competitive civil work and electric contractors.
Quality Privacy
- To provide friendly, efficient and trustworthy services.
- To abide to the Customer Charter.
- To ensure all customer requirements and expectations are fulfilled.
- To continuously improve the effectiveness of the quality management system.
IMPROVEMENT
To create better services PKK has and will continuously carry out improvements on existing services, such as :
- To review client charter and to expedite contractor registeration process
- To improve feedback/complaint system.
- Develop contractors through courses, training and motivation .
- Organise expos related to construction industry and Industrialised Building System or IBS .
- Enhance enforcement on troubled contractors and removling loopholes.
- To upgrade the Contractor Information System to include online services for new application and renewal of registration; and online updating work information for government departments and implementing agencies.
After the audit process conducted by SIRIM, with full cooperation from dedicated staff of MECD, PKK eventually MS ISO 9001 : 2000 Certification On 6 April 2007.
